Terms of use

These terms apply to everyone who uses www.cashio.co.uk, including our online forms and offer tools. The website is run by The National Online Property Platform Limited, trading as Cashio, a company registered in England and Wales (company number 17493430). Our registered office is at Apartment 22 Sir Robert Peel Court, 285 Stratford Road, Shirley, Solihull, England, B90 3FU. In these terms, “we”, “us” and “our” mean The National Online Property Platform Limited, and “you” means anyone using our website. You must be 18 or over to submit your details or ask for an offer. Our privacy notice explains how we use your personal information. If you go on to sell your property to us, the written contract agreed through your solicitor will govern the sale. We may update these terms from time to time, and the version shown on this page is the one that applies when you use the site.

You’re welcome to use our website for your own personal use, free of charge. When you fill in a form, please make sure the information you give us is accurate, and that you either own the property or have the owner’s permission to share its details. You must not use our website for anything unlawful, fraudulent or harmful. That includes:

submitting false information trying to hack into, disrupt or gain unauthorised access to the site or our systems introducing viruses or other harmful code using bots or scrapers to copy content or data using our forms to send spam or advertise other services

Misusing our website may be a criminal offence under the Computer Misuse Act 1990. We may report it to the relevant authorities and block your access. We work to keep the website available and secure, but we can’t guarantee it will always be available or free from errors. We may change, suspend or withdraw it at any time.

The content on our website, including our guides, articles and FAQs, is for general information only. It is not legal, financial, tax or property advice, so please get independent professional advice before making decisions about your property. Any price, estimate or offer shown on our website is an indication based on the information you give us and on market data. It is not a binding offer. Any formal offer will be confirmed in writing and depends on a survey, legal checks and a contract agreed through your solicitor. Timescales we mention describe what is possible in the right circumstances, not a guarantee for every property. As a cash buyer, we usually offer less than you might get by selling on the open market, so we encourage you to compare your options. We work to keep our website accurate and up to date, but we can’t promise that all content is complete or current.

These terms are governed by the law of England and Wales. Any dispute about them, or about your use of our website, will be dealt with by the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in the courts where you live. Nothing in these terms affects your statutory rights as a consumer.